Customer Service Career Research

Frostburg State University

Customer Service - Customer Service Manager - Frostburg, MD

Work in harmony with the Director of Development, the Director of Athletics and the Director of the Annual Fund in support of various fund raising projects. Co-Director of the FSU Annual Fund Phonathon.  Responsible for re-structuring of the FSU Bobcat Club  Serve as co-director of the FSU Annual Fund Phonathons  Create new fund raising projects, and assist with those in place  Assist with the cultivation of athletic a...

Avg. Salary: $46,000   ·    Company Rank: Not Available

AIG American General Insurance

Customer Service - Customer Service Manager - Cumberland, MD

Contact potential policy customers, as well as current policy holders for sales, upgrades and collections on their payments

Avg. Salary: $46,000   ·    Company Rank: Not Available

Northrop Grumman IT

Customer Service - Customer Service Manager - Frostburg, MD

Managed 50 supervisors and agents. Responsible for coaching/training/monitoring/evaluating/scheduling them

Avg. Salary: $46,000   ·    Company Rank: Not Available

CyberRep.Com

Customer Service - Customer Service Manager - Frostburg, MD

Trained Agents on various call center projects. Clients included Perrier Waters, Nextel and GB Data. Also trained agents on "soft skills. Supervised a team of agents on various projects: SNET (Southern New England Telephone), Perrier Waters and Barnes and Noble. Responsible for client relations, performance levels, evaluation and coaching of agents.

Avg. Salary: $46,000   ·    Company Rank: Not Available

Frostburg State University

Customer Service - Customer Service Manager - Frostburg, MD

Liaison between FSU athletics and the news media. Responsible for athletics marketing and promotion. Assisted with athletic fund raising of over 3.1 million dollars in gifts and gifts-in-kind. Played a major role in bringing the Washington Redskins Training Camp and the Morgan Wootten Basketball Camp to Frostburg State.  Produced all athletic publications. Published sports releases and feature articles and maintained stat...

Avg. Salary: $46,000   ·    Company Rank: Not Available

WFRB Radio

Customer Service - Customer Service Manager - Frostburg, MD

Managed a staff of 8 people. Wrote and produced thousands of radio commercials; extensive client relations work; marketing and promotion of station; broadcast daily morning drive radio show, with #1 rating; broadcast college and high school sports; delivered daily newscasts; interviewed numerous national celebrities.

Avg. Salary: $46,000   ·    Company Rank: Not Available

C.V. Starr Insurance Co.

Customer Service - Customer Service Representative - New York, NY

Supervise, manage and train 8 person office staff Delegate and troubleshoot workload Provide assistance with underwriting issues

Avg. Salary: $60,000   ·    Company Rank: Not Available

Hermitage Insurance Company

Customer Service - Customer Service Representative - White Plains, NY

Rating, Quoting and binding small book of business-Habitional w/ Mercantile Ordering Inspections, Ordering Loss reports, Troubleshooting with brokers and premium finance company.

Avg. Salary: $60,000   ·    Company Rank: Not Available

ACE USA Inc.

Customer Service - Customer Service Representative - New York, NY

Assist 5 Underwriters with Clearance of submissions Issuance of renewals, new lines and cancellations Processing of Money and Non-Money Endorsements

Avg. Salary: $60,000   ·    Company Rank: Not Available

Marsh USA Inc.

Customer Service - Customer Service Representative - New York, NY

Assist 7 Brokers with quotes, renewals, claim adjusting and client presentations,prepare submissions and marketing materials, prepare binder bills and spreadsheets

Avg. Salary: $60,000   ·    Company Rank: Not Available