Customer Service Manager Career Research and Resources
Checks In The Mail
Manage 4 teams, 40+ associates, Sales and service results, coaching, project teams and reporting
Avg. Salary: $55,000 · Company Rank: 4.0 out of 5
Budget Group Inc
Managed 4 teams, 6 associates, service and resolution to complaints oversight, reward and recognition, coaching, project improvement work, change management of processes and organization, quality control.
Avg. Salary: $55,000 · Company Rank: 4.0 out of 5
NationsBank Irving, TX
Directly manged department managers, staff of 65, new account sales review, coahing, reward and recognition, Service staff - Tellers, Vault, Customer Service, on customer satisfaction and accuracy, banking center results, reporting, community work.
Avg. Salary: $55,000 · Company Rank: 3.0 out of 5
Cavalier Business Communications
Responsible for managing a tema of 12 Client Solutions Specialist. Daily activity included managing revenue forecast, contract negotiation, special pricing requests, managing escalated customer issues, leading account planning sessions with sales and face to face customer appointments.
Avg. Salary: $71,000 · Company Rank: 4.0 out of 5
NEWCOMPUTER CONCEPTS
Manage sales, design, procurement, assembly, installation and customer training.
Avg. Salary: $55,000 · Company Rank: 5.0 out of 5
EXELON
Key responsibilities: Supervising Billing, Call Center Consultants and Field Technicians operating 24/7 within a $5 million dollar budget. Core responsibilities: Manage office staff, cross-functional work teams, workflow processes, budget, performance levels, increase customer satisfaction goals, identify and generate additional revenue, minimize overtime expenses and reduce billing errors. Assured that corporate goals w...
Avg. Salary: $55,000 · Company Rank: 5.0 out of 5
PECO Energy
Developed industry specific presentations for 13,000 clients. Selling gas and electric, analyzing facilities for demand side management potential and customized energy solutions. Created customer value, enhanced customer retention and increased corporate revenue. Exceeded revenue retention and new sales goal by $4 million in first year and doubled that goal the following year. Corporate solicited customer feedback survey re...
Avg. Salary: $55,000 · Company Rank: 5.0 out of 5
Shell
acquired assistant manager position within six weeks of hire date * Talley profit and loss * Handle payroll * Communicate with corporate office of findings to better enhance store profitability * Resolve employee and customer complaints in a timely fashion * Correspond with vendors to ensure enough products
Avg. Salary: $0 · Company Rank: 3.0 out of 5
Albertson's
Shopped for online customers * Trained new employee on varies duties/responsibility * Influential in problem solving * Helped night stockers when needed
Avg. Salary: $0 · Company Rank: 2.0 out of 5
Sears
Recommended customers of proper attire * Designed layout in women’s department to attract customers and increases sells * Team player * Assisted customers to area’s of interest
Avg. Salary: $0 · Company Rank: 3.0 out of 5
