Customer Service Manager Career Research and Resources
Heartland Payment Systems
manage 14-25 Customer Advocates daily. Monitor Queue times, daily stats, attendance, escalated issues etc.
Avg. Salary: $40,000 · Company Rank: Not Available
PerformRx
• Primary liaison for 6 Medicare, Medicaid and commercial health plan-clients totaling over 500,000 member-lives. • Helped clients coordinate the submission of CMS regulatory and compliance documents. • Oversee pharmacy claims processing and formulary management needs of clients.
Avg. Salary: $50,000 · Company Rank: 3.0 out of 5
Keystone Mercy Health Plan
* Negotiated over 200 non-contracted rates with physician groups. * Helped manage and track the credentialing process of network physicians. * Examined contracts of various health systems and provided analyses to senior management.
Avg. Salary: $50,000 · Company Rank: 3.0 out of 5
United Methodist Children's Services
Brain storm fund raising ideas, maintaining organiztion and morale.
Avg. Salary: $40,000 · Company Rank: 4.0 out of 5
Frank L Weyenberg Library
Managed and maintained 20% of the budget and collection. Trained catalogers and librarins. Managed Volunteers.
Avg. Salary: $40,000 · Company Rank: 2.0 out of 5
University of Wisconsin-Milwaukee School of Library and Information Science
Research/Project Assistant doing in-depth research for faculty and the Assistant Dean.
Avg. Salary: $40,000 · Company Rank: 4.0 out of 5
Strong Investments
Customer Service in the Mutual Fund Dept.
Avg. Salary: $40,000 · Company Rank: 2.0 out of 5
OCCO Marketing Services
All aspects of call center, developing managers and associates, performance results and reward or improvement processes, hiring, discipline, reporting
Avg. Salary: $55,000 · Company Rank: 3.0 out of 5
HERTZ Local Edition
Market service B2B, Manage staff in sales & service, reporting, work withe clients on car rental and insurance coverage of rental.
Avg. Salary: $55,000 · Company Rank: 4.0 out of 5
Sears Roebuck and Company
Department Manager over 9 supervisors and 130 associates, sales and service oversight, projects in quality and process, reporting, served as interim HR manager.
Avg. Salary: $55,000 · Company Rank: 3.0 out of 5
