Life Link Foundation Inc Work Values

Daily Duties at Life Link Foundation Inc:

Answered multiple incoming communications services phone lines utilizing dual screens and multiple software programs simultaneously to save collected information Obtained information for death notification referrals/messages, delivering the information to the appropriate staff member per call schedules Performed initial evaluation of all referral calls to determine the patient’s suitability for potential organ, tissue and/or eye donation Routed donor referral calls to appropriate coordinator for LifeLink OPOs and LifeLink Tissue Bank and external tissue and eye banks Monitored referral assignments, case notes and messages, insuring timely delivery of information to coordinators, tissue bank and eye banks Proficient use of iTransplant – maintained potential donor referral information v[a data entry by following established iTransplant procedures and CSD referral protocols Processed organ offers from other OPOs, utilizing iTransplant Communicated with Lions Eye Institute for Transplant and Research and the Georgia Eye Bank in 30-minute intervals for referral confirmation Participated in the departmental quality assurance schedule Completed and maintained Daily Call Schedule forms Received tissue culture information (airline, flight number, arrival/delivery times, tissue being sent, and processing information) from LLGA, LLPR and Our Legacy for LifeLink Tissue Bank, notifying appropriate LLTB Culture Case Coordinator Received and maintained call logs for all building/equipment alarm calls for the Foundation for all locations, then following established protocols regarding appropriate notifications Provided phone coverage for other departments during meetings, seminars and out-of-office closures Communicated and passed on temporary information to fellow Communications Coordinators, utilizing the internal message board to do so Research Donor Registries, providing documentation to organ recovery coordinators Monitored Puerto Rico death notification referrals Provided data entry for missed referrals for the OPOs Provided data entry for Medical Examiner referrals for LifeLink of Puerto Rico Communicated any Hospital Development concerns or feedback to the appropriate divisional department Maintained and provided weekly gate code access to LLFL and LLGA staff Maintained and logged after hours specimen drop-offs for Immunology Laboratory Assisted as directed with any needed training activities; proactively identifying training needs; communicating ideas to the manager for effective training Assisted with referral QA process for the LLPR office as directed Kept daily Referral/Call Counts for all Communications Coordinator employees, passing to supervisor and manager daily

What they like about Life Link Foundation Inc:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Support, Troubleshooting, Communications, Data Entry, Documentation, Help Desk, Help Desk Support, Call Center, Communications Coordinator, QA Review, Customer Service, Shift work

Skills

Dependable/timely, Extra Shift Coverage, QA Review, Excellent Documentation Skills, Great Customer Service, MS Word, MS Outlook, MS Excel, MS Power Point, Problem Solving, Team Player

These are some of the questions we asked our climbers about their experiences with Life Link Foundation Inc: