Shore Group Solutions Work Values

Daily Duties at Shore Group Solutions:

Managed the national, sales team of 40 Account Executives and Pre-Sales Engineers, training them on solutions such as Cisco Unified Contact Center Enterprise (UCCE) and Unified Contact Center Express (UCCX). Coached and mentored the sales team on design and delivery of Omni-Channel product suites and managed service offerings, increasing technical knowledge of the team and revenue. Led Pre-Sales design efforts, business consulting engagements, and technology gap analysis projects for clients. Developed external/internal Omni-Channel offerings.

What they like about Shore Group Solutions:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Infrastructure, Nuance, Security, ACD, Automatic Call Distribution, Airlines, Banking Industry, Intelligent Call Management, Management, Operating Systems, Contact Center, Cisco, Avaya, Genesys, Cloud, Aspect, I3, Workforce Management WFM, Omni Channel, Multi Media, Telecommunications, Managed Services, Operations, Sales, Executive Management, Sales Management, Operations Management, Consulting, Enterprise Architecture, Data Analysis, Reporting, Big Data, Digital Media, Software Development, Application Development, Program Management, Project Management, NICE, Verint, Zoom, Calabrio, eGain, CafeX, Upstream Works, eMail, Web Collaboration, Web Chat, Social Media, SMS, Outbound, BPO, Outsourcing, Healtcare, Retail, Engineering

Skills

Executive Level Management, Contact Center Architect, Omni Channel Architect, Business Consulting, Sales Management, Operations Management, Technical Consulting, Team or Practice Building, Sales, Client Management, Product Management, Design Consulting, Portfolio Management, Channel Sales, Channel Management, Corporate Communication

These are some of the questions we asked our climbers about their experiences with Shore Group Solutions: