Interested in finding more jobs in Norwalk, CT? Click Here to create a Climber profile today!
J.D. Power And Associates Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at J.D. Power And Associates:
Senior auditor and Senior Consultant responsible for Certification program audits and leading consulting engagements
What they like about J.D. Power And Associates:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Connecticut, Customer Experience, Consulting, Contact Center, Customer Service training, Customer Satisfaction Research Analysis, Customer Service Management, Contact Center Management, Customer Satisfaction improvement, Customer Satisfaction Analysis, Employee Satisfaction Analysis and improvement, Leadership Development, Cultural definition and realignment, Process improvement, ACD technology, Client satisfaction
Information about J.D. Power And Associates
Company Rank: Not Available
Average length of employment : 13 years
Average salary of employees: $99,000
These are some of the questions we asked our climbers about their experiences with J.D. Power And Associates:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at J.D. Power And Associates had these interests:
| Books | |
|---|---|
Delivering Happiness |
excellent reference book on how to create a business culture that supports extraordinary customer service |
| Exploring Corporate DNA |
Excellent resource book for understanding your customers and developing a culture and the operations to support excellence in operations |
| Magazines | |
| Harvard Business Review |
Many great articles on customer satisfaction research and results |
