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Online Resumes with "scorecard reporting"



Manager - 13 Years of Experience - Near 19465

Triage that created triaged and assigned new claims from business customers across all lines of business. * Worked with business partners to reduce claim assignment errors by 25% by eliminating obstacles and ensuring job aids were up to date and current. Helped to reduce triage associate errors by compiling monthly data and finding trends to roll out process changes to the team by partnering with Quality Assurance. Quality ...

Tags for this Online Resume: Banking Industry, Cellular, Deposits, Data Entry, Order Entry, Benefits, Billing, Budgetary, Management, Novell Netware