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Manager - 18 Years of Experience - Near 46032

Information Technology Resumes - Manager Resumes - Carmel, IN

PROFESSIONAL SUMMARY A Senior Business Consultant of 17 years' experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. Dedicated ITIL and Global Service Desk, Service Delivery Manager, thrives in dynamic, challenging and fast-paced professiona...

Tags for this Online Resume: Planning, CSC, Infrastructure, Management, Outsourcing, Change Management, Kaizen, Support, TFS, Business Requirements