I have 10 years of experience in customer service, problem solving, data analyzing and working in team environments
Ideal Companies: Toyota, Lexmark, University of Kentucky
Tags for this Online Resume:
customer service, crystal reports
Determined, Honest, Hardworking, Friendly, Technologist,
Ideal Companies: Dell, UPMC
Edwin Paul Fehringer
920 Arcturus Drive #1A
Colorado Springs, CO
Zip Code 80905
719-447-1091
Eddyf2364@aol.com
Objective
A facilities engineering position involving trouble shooting, selection, specification, estimation and installation of mechanical systems and related items.
Employment History
Applications/Technical Support
2005-2011 Applied Flow Technology, Colorado Springs, CO
Technical support for piping and ...
Applying Executive - Level Program Manager with 19 years of Information Technology (IT) and business management experience in both the public and private sector with key emphasis infrastructure management, billing and 1659 heartland WY telecommunications, vendor management, and program management. knowledge of business requirements and systems technology to Phone effectively support existing processes/applications while ide...
Tags for this Online Resume:
Information Technology, Management, Project Management, System Administration, Technical Support, Exchange, Business Analysis, Networking, Systems Development, Helpdesk
HIGHLIGHTS OF QUALIFICATIONS Revenue Generation ( Team Building and Performance Improvement ( Strategic Alliances and Partnerships Regulatory Compliance ( Distribution and Warehousing ( Manufacturing Processes ( Budgetary Competence Effective, Creative Communicator ( Tactical and Strategic Planner ( Skilled Decision-Maker ( Agile Negotiator Policy and Procedure Development ( Process Analyses ( Process Improvements ( Cost Co...
Tags for this Online Resume:
Data Management, Management, Management Solutions, Salesperson, Budgetary, Cost Control, Distribution, Email, Manufacturing, Process Improvements
PROFILE Client Services Associate seeking a role in the Project Management and Implementations industry. Will approach all opportunities with a positive attitude and constant tactical awareness of the importance of teamwork, commitment and creativity. CONTACT EX PERIENCE Address 1519 Long Pond Drive Client Services Associate Warrington, PA 18976 Publicis Health, Present * Collaborate with client services department and othe...
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Adobe, Email, Google Analytics, Inside Sales, Management, Microsoft, Microsoft Office, Planning, Project Management, Sales, sales
ACCOMPLISHMENTS * Developed IT Playbook including, standard operating procedures, incident management, communication plan, D/R and capacity planning, Reporting, Escalations, Tools, Contacts Lists * Successfully created change control process by implementing change control procedures within the Help Desk and MIS organization * Successfully created and implemented customer satisfaction survey resulting in a customer satisfact...
Tags for this Online Resume:
Help Desk, ACD, Automatic Call Distribution, Call Center, Support, Technical Support, Asset Management, Budgeting, Capacity Planning, Certified Insurance Counselor