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CRM, Call Center Service Delivery & Project Manager in Reston, VA

Manage all aspects of solution design and project management for CRM call centers. Skills include call center scoping, staffing, metrics, IVR, ACD, CTI, CRM. Application of transformational best practices to reduce costs.

Ideal Companies: Dell, HP, Unisys, Oracle, SIAC, CACI, ManTech, Microstrategy

Tags for this Online Resume: CRM, Outsourcing, contractor, consultant, project manager, call centers, service delievry, CRM Project Management, Solution Design, Business Development

Government Property Inspector/Investigator - 3 Years of Experience - Near 92027

A highly motivated military veteran, detailed oriented leader, performance driven professional, with demonstrated expertise in the execution and management of an array of international/domestic Project & Program Analysis,Logistics Operations and Emergency Management Operations, vulnerability & risk assessments for military and C4I PEO Program Office.

Ideal Companies: Northrop Grumman, General Atomic/Dynamics, SIAC, Veteran Affairs Adminitration, County of San Diego, Homeland Security, Immigration & Customs, San Diego Sheriff Department, DOD, DON, DEA, in the San Diego, Escondido, Oceanside, Carlsbad, Vista area focus

Tags for this Online Resume: Logistics, Training, Inventory, Management, Accounting, Arbitration, Communication Skills, Compaq Alpha, Complaints, Project Analyst, Program Management, Scheduling, Presentation, Compliance