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Experienced Call Center Agent With Excellent Communication Skills

I was a Communications Coordinator II with strong client service experience and in that role, I have worked all 3 shift levels. I was acknowledged for excellent dependability in all areas of my job and complete documentation abilities. I am seeking to further my help desk/communications center/call center experience, as I think it will dovetail with my current skill set neatly.

Ideal Companies: Call Centers

Tags for this Online Resume: Support, Troubleshooting, Communications, Data Entry, Documentation, Help Desk, Help Desk Support, Call Center, Communications Coordinator, QA Review, Customer Service, Shift work

Experienced Marketing Researcher and Data Scientist who does quantitative analysis and translates the findings into the story of the data

Seek an opportunity to dive into data, conduct modeling and analytics, apply the findings, and share the implications and recommendations with audiences from C-level to engineers to customer success managers. Currently completing a master’s degree in data science, with over 15 years’ in innovation and market research, custom quantitative and qualitative research, and presenting to key stakeholders. Proven success in client ...

Ideal Companies: MasterCard, Amazon, Verizon, Google, Dun & Bradstreet, New York Times, Microsoft

Tags for this Online Resume: Surveys, Turnarounds, Market Research, Research, Account Management, Data Analysis, Data Mining, Python, SPSS, Qualtrics (survey platform), R (Data mining Statistical Analysis), Q (survey data analysis), SQL, Research Plan Design, Exploratory Data Analysis, Regression Modeling, Principal Components Analysis, Factor & Cluster Analysis, Market Segmentation, Data Visualization