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Experienced Call Center Agent With Excellent Communication Skills

I was a Communications Coordinator II with strong client service experience and in that role, I have worked all 3 shift levels. I was acknowledged for excellent dependability in all areas of my job and complete documentation abilities. I am seeking to further my help desk/communications center/call center experience, as I think it will dovetail with my current skill set neatly.

Ideal Companies: Call Centers

Tags for this Online Resume: Support, Troubleshooting, Communications, Data Entry, Documentation, Help Desk, Help Desk Support, Call Center, Communications Coordinator, QA Review, Customer Service, Shift work

Data Driven Leader and Director of Software Development

I want to apply my diverse technical and business experience to strategically driven software initiatives.

Ideal Companies: Gore, Arcelormittal, Comcast, University of Pennsylvania, Genesis Healthcare, Aramark, MEDecision, Independence Blue Cross, Cardone Industries, ACE USA, SEPTA, Children's Hospital of Philadelphia, Primavera Systems, Temple University, Cigna, Jazz Pharmaceuticals, FMC, Cogent Health Care.

Tags for this Online Resume: Health Care Industry, Management, Software, Account Management, Data Migration, Analytical, Leadership, Customer Service, Communication Skills, Results Oriented, Detail Oriented, Relational Database Design, Documentation, Quality Assurance, Needs Analysis, Real Estate and Parking Management Industry, API, MS SQL/Server, SQL, Cognos, Director of Software Development, Philadelphia PA area, Exton PA area, Malvern PA area, West Chester PA area, Lancaster PA area, Meets Deadlines, Multi Tasking