Profile Highly experienced LTL Terminal Operations Management Professional with a consistent record of success in improving quality, accountability and efficiencies. Thorough knowledge of the LTL industry including DOT rules and regulations, OSHA laws, hazardous materials regulations, and NMFC and tariff rules. Emphasis on being a catalyst for change and a driver of results. Possess strong team and leadership values with a high degree of integrity, ethics and loyalty. Other strengths encompass: General Management/Administration Terminal, Dock & Warehouse Operations Client Service Delivery Production Operations/Quality Control Financial Management Regulatory Compliance/DOT Materials/Resource/Inventory Management Staff Management/Development Safety Programs/OSHA ? Overages, Shortages and Damages (OS&D) ? Best Practices/Process Improvement? ? Reporting and Payroll Transportation and Logistics Freight/Supply Chain Management Contract Management Excellent communication and interpersonal skills, ensuring positive employee and customer relations. An analytical thinker and problem solver with exceptional attention to detail capable of developing and initiating out-of-the-box solutions to complex operating problems. Customer-focused and quality-driven with a commitment to excellence, safety, quality and client satisfaction. Proven record of developing programs to enhance company growth/profits and implementing directives achieving strong, sustainable results bearing full P&L accountability.

Highlights:

• Quality
• Quality Assurance
• Training
• Scheduling
• Financial
• Management
• OSHA
• Payroll
• Assessments
• Compliance