Areas of Expertise: * Problem Resolution * Coaching and Development * Web-based systems * Data Reporting and Monitoring * Training experience * Ability to Lead a Team * Solid Analytical Abilities * Exceptional liaison skills

Highlights:

• Call Center
• Data Analysis
• Process Improvements
• Quality
• Quality Assurance
• Test
• Complaints
• Accounting
• Billing
• Deposits
• Coaching and Development
• Reporting