Experienced IT Professional specializing in operations and infrastructure management. * Managed multimillion-dollar budgets while sparing the company millions each year through strategic cuts in infrastructure and telecommunications expenses and by evaluating different technologies for the best economical value. * Excellent record of leading and building technical teams into the best they can be, cross-training and developing staff into management material, encouraging people to think outside of the box, achieving huge improvements in productivity, providing the training to make people experts for life. * Record of 99.9% uptime for all IT systems utilizing the ITIL methodology. * Hands-on strong technical experience with both Apple and Microsoft operating systems along with Microsoft Exchange, SQL, Virtualization solutions for Cloud services, and the full suite of Apple Software and Microsoft Desktop and Server Software. Excellent technical and troubleshooting expertise on all Apple devices and Microsoft Windows-based computers.

Highlights:

• Data Center
• Windows Servers
• Novell Netware
• Management
• Vendor Management
• Apple
• Retail
• Troubleshooting
• Cisco
• IT Infrastructure
• ITIL
• Team leadership
• Cloud Computing
• Virtualization
• Disaster Recovery
• Budgets
• Active Directory
• SAN & NAS