Description
CAREER SUMMARY * Results oriented, solid leader with I.T. operations and governance, program, project and service delivery management experience with emphasis on client focused goals. * Excellent understanding of enterprise infrastructure, including network, wireless, cloud, BDR and security, as well as software development project management in Waterfall and Agile (Scrum) environments. Track record delivering projects on-time and within budget. * In-depth practical knowledge and experience in stakeholder communication, strategy, project scope planning, resource planning and staffing, budgets, issues, risk, quality, change management, benefits tracking and status reporting, creating RFPs, managing SOW orders and vendor management. * Strong managerial skills resulting in cross-functional team building, capability of aligning cross purpose agendas, multi-level motivational management, performance management, reviewing and successful completion of mid-sized and large projects. * Expertise in the following areas: operations management, I.T. management, voice/data/security infrastructure, network design and implementation, Wi-Fi, security cameras, A/V, VoIP, desktop rollouts, call center and help desk management. Expert in SharePoint implementations & migrations, Exchange upgrades & migrations, managing full SDLC projects, mobile app development, cloud solutions and cloud backup and disaster recovery solutions, and information assurance. Projects for a traffic signal violations processing program wherein I provide leadership, governance, tracking and client relations for team of Traffic Camera Violation processers under a long-term contract. Cities and Counties include: Orange County, Osceola County, Ocoee, Apopka, Boca Raton, Miami Gardens, Tamarac, Davie, Ft. Lauderdale, Temple Terrace, Homestead, Palm Coast, Lakeland, FL and Memphis, TN. * Select Specialty Hospitals, Orlando - delivered on -time and within budget.
Accomplishments
Highlights:
Keywords
