Description
Qualifications I have worked in retail since I was fifteen years old. I started at the bottom & have worked my way up. I have held almost every position in the store at Walmart. I have held a supervisor role since 2004 including positions such as Customer Service Manager, Support Manager, Assistant Manager, Marketing Manager, & Store Manager to name a few. I have learned to satisfy the customer in any possible way but still stay within company guidelines. I have learned do scheduling by dollars or by hours. I have learned how to properly conduct interviews & how to select the correct applications to be interviewed including recruitment. I have learned a great deal about loss prevention with internal & external people. I am great with training & developing people. I have P & L knowledge & the experience on improving controllable expenses. I am currently SafeServe Food certified. I also hold my CPR certification. I am currently holding the role of Auto Care Center Manager. I am responsible for the overall operation of our Auto Care Center including payroll, merchandising, auto service, customer service, associate engagement, team performance, and staffing. I also assist throughout the store to ensure I am involved with total store operations. I have taken the Auto Care Center to number 1 in the district, number 1 in the region, and top 20% in the entire company consisting of 2,520 stores. Walmart From: July 2013 - Present Reason For Leaving: Looking for a step forward in my career. SafeServe certification improved a Red store to a Green store Reason For Leaving: Looking for a step forward in my career. improved inventory flow and opened a new store. Taken a broken Auto Care Center to the top 20% in the entire company consisting of 2,498 stores. Average monthly profit now standing at $42,000. An increase of $5,000-$10,000 over last year monthly while managing a higher cost for goods and higher wage expense. Love's Travel Stop & Country Stores From: Dec 2012 - June 2013
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Improved Total Store Operations And Customer Service | 12/2012 - Present |
| Dollar General | Store Manager | 5/2012 - 12/2012 |
| Ground Up. Ran The Number Two Backroom In The Company Out Over 2,000 Stores. | Assistant Store Manager Cashier, Electronics | 2/2005 - 5/2012 |
| Piggly Wiggly From | Multiple Time Cashier Of The Month / Customer Service Manager Cashier And Stockman | 5/1999 - 8/2001 |
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