Description
SUMMARY OF QUALIFICATIONS: Over 17 years of experience supporting both in-house and commercial off the shelf applications in a mostly Windows environment in support of warehouse, maintenance support with a secondary focus on Office Automation machines/software, with some UNIX/SCO Unix for server back end support, currently holding a clearance. Over four years of leadership experience with U.S. Army as an information systems operator-analyst. Supervised and performed duties in retail logistics supply and automation operation, which included supervising manual and automated information systems at direct and general support levels. Planned, coordinated, and provided the instillation, upgrade and life cycle replacement, user training, local and remote hardware and software support, and security hardening of both standalone computers systems and small area network information systems. Isolated and identified the source and nature of system software problems, and provided advice and training to other computer operators and support personal. I have worked as nighttime/graveyard single point of support, for high impact and critical systems in manufacturing, medical, and retail environments.
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