Summary My extensive background and experience in the field of Information Technology (IT) spans more than twenty (20) years. It includes a variety of in-depth assignments, including: Desktop Support, Service Desk, Customer Service, Hardware and Software Integration and Network Infrastructure. I possess a very high aptitude for acquiring and applying new concepts in a fast-paced business environment. I possess exceptional oral, and written communication skills, as well as excellent interface ability with subordinates, peers, and upper management and Executives. My problem-solving ability is exceptional and I remain committed to continuous self-improvement. Valued Skills Uncompromising customer service excellent interpersonal skills committed to excellence in performance detail oriented superb technical ability very analytical able to align Policies, Procedures, Processes and Practices forward thinking innovator able to adapt to a fast pace and demanding environment solid leadership skills.

Highlights:

• Desk Top Support
• Desktop Computer
• Documentation
• Itil
• Technical Lead
• Training
• Supervisor
• Mobility