Description
QUALIFICATIONS SUMMARY * Worked 3+ years at Corporate Walgreens from 1994-1997 as a Help Center Trainer/Coordinator- Knowledge of CMS (Call Center Management) experience, assisted management and pharmacists through the Call Center with computer hardware and software solutions via the telephone and email. Responsible for coordinating technicians visits to individual stores. Responsible for shipment of equipment, register parts and store product. * Accomplishment: Earned the annual Bill Porter "Passionate, Persistency & Perseverance" award. * Have been involved for over 3 years in unsecured/secured debts, & 3rd party collections. * Strong leadership, interpersonal skills, effective communication skills, who has built strong relationships, is sales & financial goal-detailed oriented, multi-tasker that is proactive self-starter. I have a superior attention to detail, and strong ability to visualize, articulate, and solve complex problems. I have an abundance of compassion, inspiration and desire. * Continuous Training & Mentoring of new sales representatives, while maintaining a necessary sales role, which includes the assistance in closing & SAVING deals, to help make or beat the sales and financial quotas. * Held the team accountable for hitting daily AND monthly sales goals, with coaching through side by side call monitoring with real time feedback and weekly reviews. * Ability to work in a Positive, enthusiastic team environment. Hard-working, critical thinking, tenacity, action-oriented, encouraging, results-driven, and very motivated to sell. Exhibiting or producing very cohesive relationships amongst clients. * Manage multiple projects, strong work ethic and pride, ability to multi task, & continuously meets deadlines. Strong Interpersonal, highly motivated & communication skills. * Assisted marketing in identifying gaps and put action plans together to achieve targeted goals. * Passionate work ethic combined with a commitment to excellence in all positions undertaken. * Certified with the International Association for Professional Debt Arbitrators. * Very detailed oriented, focused driven, hard worker, with strong analytical and problem solving skills. I'm not afraid of humility. Performed Semi-annual team & Individual reviews.
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