PROFESSIONAL SUMMARY Results-driven manager with over 36 years of progressive organizational leadership, operations management, and merchandising experience in full-serve supermarkets. Background encompasses: Creating/Implementing Strategic Business Plans Financial/Operational Control Identifying New Revenue Opportunities Providing Superior Customer Service Supervising/Motivating/Mentoring Personnel Implementing Process Improvements Overseeing/Managing Projects & Programs Reducing Shrink/Labor Costs Dynamic professional with excellent communication, negotiation, and problem solving skills.

Highlights:

• Advertising
• Budgeting
• Forecasting
• Inventory
• Layout
• Merchandising
• Planning
• Strategic Planning
• Management
• Customer Service
• retail management
• retail
• customer service
• manager