SUMMARY OF QUALIFICATIONS Areas of Expertise include: Training & Development * Curriculum Design * Marketing Initiatives * Staff Supervision * Motivation skills CAREER HIGHLIGHTS * 2007, 2008 Award Recipient, American Society of Training & Development Program Design Certificate * Four-time recipient Aetna Business Ownership Award - Created process resulting in a reduction of resolving customer complaints by 3 days resulted in $1.5M savings. * Recipient of Aetna Silver Award 4 consecutive times for achieving adherence to company's core values and motivating others to do the same. * Organized largest corporate run event in entire Southeast United States with 35,000+ participants in the tri-county area and 500+ local and national participating businesses.