Description
Extremely ambitious and energetic professional offering exceptional Information Technology Customer Service Accounting and Office Administration skills. Strong communication and interpersonal relationship abilities that will benefit an organization. Able to demonstrate integrity and creative insight to problem-solving. My positive and dedicated nature allows me increase business productivity by practicing effectively strategies with colleagues and business associates. Bilingual in English and Spanish SUMMARY OF QUALIFICATIONS: Helpdesk/IT Representative: * Assist customers with technical problem solving support via telephone calls, Internet and in person * Experience in helpdesk technical support designed to provide end users with information and assistance regarding problems with computers and related devices or software * Able to demonstrate a comprehensive level of Information Technology competence by implementing the use of technologies from computing, electronics, and telecommunications to process and distribute information in digital and other forms Office Administrator: * Assist office staff in maintaining database of customer records and filing systems inventory * Operate office machines, such as photocopiers and scanners, fax machines, voice mail systems, and personal computers * Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
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