Cleared As Manager Trainee * Responsible for collecting assigned accounts to minimize delinquency and avoid litigation and losses * Assisted in the coordination of activities within the branch to achieve volume, growth in net receivables, profit objectives, and customer satisfaction * Maintained and organized records * Contacted delinquent accounts via telephone or home visit * As Branch Manager * Attended creditor meetings for bankruptcy hearings and hearings in justice courts for lawsuits on accounts. * Reviewed loan contracts for accuracy and completeness * Ensured all documents were completed at the time of the loan closing * Review and investigate the customer's inquiries and concerns * Verbally discussed and described various programs fitting the customer's financial needs * Ensured customer satisfaction * Developed rapport with customers the lot of all carts and return them to the designated area for the customer's convenience. * Assisted customers and answered questions as needed * Loaded and unloaded the customer's merchandise after purchasing. * Stocked and cleaned the garden center area Picking orders from stock within warehouse while driving an electric pallet jack * Loading orders onto pallets and shrink wrapping them for safe delivery

Highlights:

• Audit
• Email
• Filing
• Scheduling
• Training
• Transportation
• Bankruptcy
• Customer Service
• Delinquent Accounts
• Inventory