A strong Customer Service Facilitator, with knowledge, training, and a belief that doing good is not enough. If I am not the best liason between my customers/clients & the company I represent, I am not doing my job. Loyalty, Insight, Leadership ability & not afraid to admit I don't know (but I will find out) or that I am wrong, & I will stand corrected, all combine to make me an asset to those I work with/for.

COMPANY	POSITION HELD	DATES WORKED
American Red Cross	(Confidential)	5/2005 - 7/2007
Team Security	(Confidential)	12/2003 - 5/2007

SCHOOL	MAJOR	YEAR	DEGREE
UBAVC	Acct., Data Proc., Bus. Mgmt.	1987	Associate Degree

TYPE	TITLE	URL	DESCRIPTION
Website	Cross Net	media url	Anything and Everything Regarding American Red Cross. Hosted By National Headquarters of ARC/

Highlights:

Being a part of the American Red Cross in the Grand Canyon Chapter (Phx, Az), prior to and since Hurricanes Katrina, Rita and Wilma. Receiving Special Recognition from the Governor of Arizona, The Maricopa County Board of Supervisors and The National Red Cross Governing Board for my service to and for the American People, not just during hi-crisis, large scale disasters, times but in local/smaller scale emergency responses as well. Sweetwater County Crisis Intervention Line, Youngest and first Non-Accredited Medical/Mental Health, Member of the Board of Directors. Youngest Female Solo Owner/Operator of a Multi-State Licensed Trucking Company, with No Debt or Liabilities.

Companies I like:

American Red Cross (National), Habitat for Humanity, FEMA, United Way, Local or National Advisory Boards, CWS.

P&L responsibilities
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Leadership

• Liason
• Customer/Client Satisfaction Mgmt
• Disaster Services
• Non or Not for Profit

As a Government Liason for Red Cross, I help facilitate an accurate, effective, timely informational transfer between Government Entities and Our Job directors. This significantly reduces the stress and uncertainty our potential clients must deal with during times of crisis. I am tasked with providing Personal Guidance, Ensuring Effective Training and Encouraging Leadership Skills for our newer staff. This makes us a better organization overall, and one that is much better prepared to meet the needs of our clients.