PROFESSIONAL SUMMARY: A dedicated and resourceful Telecommunications Technician with professional experience in installation, test/turn-up, monitoring, maintaining telecommunications services/products, electronic equipment associated with customer premises and terminal facilities. My technical and leadership abilities are complemented by an intuitive, flexible, goal oriented approach to consistently exceed operational needs in a fast paced evolving industry. KEY QUALIFICATIONS: * In-depth knowledge of specialized telecommunications equipment, systems and processes procedure. * Independent decision-making, excellent technical, time management, organizational, leadership, mentoring, strong analytical, oral and written communication skills. * Knowledge of routers, switches, VOIP, LAN, WAN, wireless networks, Ethernet, optical and electrical connections and other associated network equipment. * Ability to troubleshoot variety of issues and lead teams in delivery of time-sensitive assignments. * Able to master new technologies and remain focused during challenging assignments. * Proven success in implementation, and operational stability that consistently meets challenging business needs. * Qualified in project management for operations and customer support. * Exceptional Computer and Microsoft Office skills. * Excels in resolving difficult issues and assuring client needs by employing strong goal oriented technical application, patient listening skills and diligence. * Ability to communicate effectively. * Exceptional detail-oriented and follow-through abilities. Verizon Enterprise Solutions - Pompano Beach FL.

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