SKILLS SUMMARY * Property Manager * Administrative Manager * Quality Management Specialist * Special Assistant of the Inspection Department * Quality Control Specialist * Inspector Team Leader * HQS Inspector * Contract Administrator * Administrative leasing assistant * HQS Clerk * Customer Service * Postal Carrier Manage property a maximum of 393 to a minimum of 84 units * Rent collections averaged from 100% to 98 % * Recertify residents completed 100% on time and filed files away based on file protocol * Recertified all 100% of residents at initial implementation of tax credit Zero PIC errors * Managed waiting list and leased to applicants based on application date and/or preferences Interviewed applicants

Highlights:

• Management
• Quality
• Quality Assurance
• Quality Control
• Quality Management
• Cisco
• Customer Service
• Fraud
• Microsoft
• Microsoft Excel