? A "self-starter" who focuses on quality improvement, usability, security, maintainability, and customer-focused applications and services ? Ability to analyze complex data and convey information in a concise, easy to understand manner ? Creative thinker who effectively communicates new service and product concepts ? Conceptualizes customer requirements and translates key business needs into useful technology solutions ? Uses broad-based experience and hands-on expertise to prototype and integrate innovative technology solutions ? A project liaison, adept at transforming fragmented work groups into cohesive teams

COMPANY	POSITION HELD	DATES WORKED
Diversified Media Group	(Confidential)	1/2008 - 4/2008
mPhase Technologies	(Confidential)	5/2004 - 11/2006
Lucent - Bell Labs	(Confidential)	6/1998 - 9/2001
AT&T - Bell Labs	(Confidential)	1/1980 - 6/1998

SCHOOL	MAJOR	YEAR	DEGREE
Homewood-Flossmoor	none	1969	High School/GED Degree

Highlights:

• Analyzed complex diagnostic output for first field trial of cellular telephony in the U.S., wrote software to monitor central office data channels. Result: More accurate preventative maintenance procedures reduced manual analysis by 95%, saving thousands of man-hours. • Liaised between hardware, software, and systems engineering teams for a large cellular project spanning over 6 locations, participated in design and specification reviews. Result: Brought together disparate groups with poor communication skills, allowed more efficient development and product delivery. • Performed technical feasibility study of a new service concepts, researched technical possibilities, created reports and built working prototypes on time and under budget. Result: Presented technology demonstrations to customers at national trade shows and got rave reviews, stimulating business relationships. • Designed and developed a graphical web-based user interface for a leading edge, real time system converting television broadcasts into Web searchable content. Interpreted customer needs, created alternate methods of viewing/searching. Result: Supported a two-year trial of this technology for NBC news, and CNN. • Evaluated third party vendor’s products and services. Examined product specifications, marketing claims, and tested available technology. Result: Established strategic relationships with AT&T and third-party vendors, to sell business solutions to customers. • Executed usability reviews and workflow studies, produced reports, made recommendations for process improvements and created tools and training sessions. Result: Increased productivity. • Designed and implemented multimedia demonstrations to visualize complex protocols and applications. Presented synchronized PC graphical demonstrations. Result: Generated interest and stimulated new business relationships for company. • Created an Interactive Graphical Presentation System for rapid prototyping of concepts and ideas. Designed modular software architecture, managed developers. Result: Designed and implemented demonstrations used at trade shows and a major $20 million marketing showcase for AT&T.

Companies I like:

Bell Labs, Apple Computer, MIT Media Lab

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Hardware and Software Integration
Human Factors

• systems engineer
• human factors
• product realization
• IPTV
• product testing
• information architect
• technology

Was responsible for overall architecture, and system integration of an IPTV system over DSL. Oversaw all aspects of system requirements and testing procedures.