Eden is a tenacious, bilingual financial analyst with over 10 years of experience in the finance industry. Self-motivated upbeat team player with excellent communication skills proven with the ability to work in a diverse population or environment. For the past several years, working from subprime & non-prime auto lending, commercial, unsecured personal loans and customer service. My experience includes successfully assisting clients with their online, over the phone and one on one financial needs. I have a successful record of accomplishment with maintaining a consistent customer experience while consistently achieving the top 10 percent in performance. Always going out of my way to excel in everything with attention to detail and strive to exceed expectations. ? Over 10 years of Collections Experience ? Over 14 years of Customer Service Experience ? Bilingual in English & Spanish ? Assertive, well-organized, able to interface well at all levels ? Leadership Skills ? Excellent Negotiator ? Proficient with Auto Dialer ? Proficient in Skip Tracing

Highlights:

• Collection
• Mortgage Loans
• Settlements
• Purchasing
• Bilingual
• Communication Skills
• Customer Service
• English Language
• Microsoft
• Microsoft Excel