Description
An energetic self-motivated professional with more than twenty years of experience in the retail industry with a proven managerial background and dedicated customer service. Graduate of Supply Chain and Logistics program at Eastern College. Built close working rapport with co-workers making accurate assessments of company inventory customer needs and supplier provisions allowing for tactful fulfillment for all parties concerned. Highlights of Qualifications * Twenty-five years management experience in retail sector Managed day-to-day operations of up to 25 staff members, maximizing productivity and adherence to quality standards using a well-defined sense of tact and diplomacy Negotiated competitive pricing on supplies and arranged shipment of products across Canada while building and maintaining relationships with key suppliers * Valuable and Comprehensive understanding of procedures and processes in operations management, purchasing, inventory management, logistics and freight forwarding * Analyzed historical and future demand inputs in distribution changes, price changes, and new products and calculated their impact on demand. * Made recommendations to enhance business processes and identified opportunities to improve operational efficiencies. * Made appropriate decisions and took suitable action based on changing demands, inventory fluctuations and shipping requirements Maintained Consulted and created garden designs according to customers' vision, direction and budget * Offered several options and provided relative competitive quotations on the customers garden plan * Monitored properties to proactively address problem areas, resulting in cost savings and repeat business. computerized inventory to meet customer needs while stock levels were kept to minimum quantities * Go-to person for customer inquiries providing consistent up-selling techniques to meet customer needs and satisfaction.
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