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Katie R

Customer Service Representative - 10 Years of Experience - Near 34119

Occupation:

Customer Service Representative

Location:

Naples, FL

Education Level:

Associate

Will Relocate:

YES

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SUMMARY: I'm a driven real estate sales agent with over 10 years' experience in the real estate industry and a background in sales and marketing. I thrive in a results-driven environment and have a strong track record in delivering high quality customer service. KEY QUALIFICATIONS: * Over 15 years of experience in sales, leasing/property management * Exceptional understanding of property management functions * Highly skilled in providing comprehensive residential property services * Hands on experience in promoting and maintaining healthy relationships with tenants * In depth knowledge of assisting the property manager with development of RFPs and execution of contracts SKILLS SUMMARY * Resident relations * Accurate financial records * Marketing * Application approval * Assume Property Manager duties when required * Resident retention * Excellent customer service skills - able to convince clients * Trained new employees in property management employing preset training methods and preparing them to be "market ready"

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