AREAS OF EXPERTISE * * Excellent Strategist - Provide solutions that boost productivity and efficiency across the organization. Quickly identify problem areas and implement effective solutions to meet goals. * Exceptional organizational skills - Consistently recognized by colleagues for exceptional talents in needs analysis and problem resolution in fast-paced environments. * Strong sense of responsibility - Solid professional standards excellent track record of dependability. Maintain focus on achieving results while implementing business solutions to meet a diversity of needs. * Customer Service - Consistently demonstrate responsiveness, strong customer focus, and ability to build good customer relationships. * Instructional Design - Work closely with a variety of stakeholders, ranging from End Users and SMEs to Management to design, develop, and deploy robust training programs using various methodology such as web based, computer based, instructor lead, classroom and blended. Knowledge of ADDIE and ADKAR approach for training and change management.

Highlights:

• Asset Management
• Business Requirements
• Change Management
• Change Manager
• Inventory
• Legacy
• Management
• Microsoft Change Management
• P&C
• Policy/Claims
• Microsoft Suite
• Communications