Description
Responsible for the handling Processed standard teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies. * Balanced Automated Teller machines, Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) often totaling more than $123.million dollar. * Processed 25+ customer transactions per hour with extreme attention to detail. * Sold and redeemed U.S. Savings Bonds applications to the Federal Reserve as needed. * Responded to customer account inquiries totaling 300+ weekly accounts. * Assisted with the training of 2 new tellers ensuring that they received a comprehensive education on proper banking policies. processing and servicing of clients' branch transactions in a prompt efficient and accurate manner. Processing customer deposits withdrawals and payments. * Accepting cash from customers. * Supporting the bank sales team by identifying customer needs and then promoting current offers to them. * Referring customers with financial problems to other colleagues for assistance. * Performing clerical and administrative duties. * Following bank procedures when performing transactions. * Controlling and monitoring the levels of cash in the teller drawer and following all check cashing and cash handling procedures. * Dealing tactfully and efficiently with demanding customers. Adhering to all bank security audit and compliance requirements. Cross selling bank services. * Reporting any suspicious customer activity to bank managers. * Addressing customers by name with a smile and direct eye contact. Accurately receiving counting and distributing cash. Selling financial services. * Assisting with bank branch audits. Writing reports and correspondence on matters related to customer accounts. * Making small talk with customers whilst they are being served. * Opening new customer accounts. Opening investor accounts. Operated production line machinery and computers. * Provided assistance in the production of wiring assemblies. * Rotated through all the tasks required in a particular production process. Performed equipment change-overs. * Cleaned and maintained work area. * Packaged finished products and prepared them for shipment. * Turned off and locked out equipment when not in use.