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Vicki M

Experienced Customer Service Representative

Occupation:

Collections Agent

Location:

Compton, CA

Education Level:

Associate

Will Relocate:

No

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I am a qualified Customer Service Representative. I have seven years of strong customer service, problem-solving, communication and negotiating skills within the Auto Industry. My ability to respond to customers inquiries and/or complaints gives them a sense of fulfillment. I have the ability to review, evaluate, analyze, recommend and implement projects. I go "above and beyond" the scope of my work to get something done. I am a self-starter and welcome challenges. My positive atttitude enchance my work performance that produces exceptional results. As a result of my having various employers was due to changes in the Economy. Two employers relocated to Texas and one was Bought-Out by another Company. The Layoffs allowed me to expand and obtain training for new skills in the Auto Industry. My goal is to apply my current skills and to continue obtaining knowledge that will be a benefit to my career, employer and clients. I would like to obtain an entry level position as an Administration Assistant. Thank you for your time and I will be looking forward to hearing from you soon. Sincerely Vicki Moore

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COMPANY POSITION HELD DATES WORKED

El Monte Chrysler,Jeep & Dodge (Confidential) 8/2006 - 5/2007
Triad Financial Corporation (Confidential) 8/2001 - 12/2005
Nissan Motor Acceptance Corporation (Confidential) 3/1997 - 8/2000
First Interstate Bank (Confidential) 2/1985 - 12/1996
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SCHOOL MAJOR YEAR DEGREE

CSUN Sociology 1986 High School/GED Degree
Locke High School college prep courses 1977 High School/GED Degree
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Highlights:

Sold Two Vipers. The most expensive vehicle in the dealership.

Companies I like:

State, County, Schools, Hospitals and large private industries.

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Sold over eleven vehicles within the first month at El Monte CJD and sold two in one day.
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