Summary A hardworking individual with a wide-ranging background including 15 years experience as a Ramp Agent for American Airlines. Has effective problem solving skills required to keep operations running smoothly and efficiently along with the ability to remain proactive and decisive when under pressure. Accustomed to working overtime hours as well as weekends and holidays, Core Strengths * Superior communication skills * Adaptable * Fast learner * Professional demeanor Career Highlights * Worked directly with American Airlines/American Eagle Upper Management and Trans Workers of America Union Members to revise policies, resulting in a more efficient turnaround time for Inbound/Outbound Aircraft * Led a CPR training course for 200+ fellow staff members

Highlights:

• Airlines
• Communication Skills
• Light Emitting Diode
• Management
• Problem Solving
• Problem Solving Skills
• Training