Description
SUMMARY Background in turning around underperforming locations. Results oriented in taking privately owned and franchisee owned companies to top in company and top in nation performance levels. Direct focus on training, teaching, developing and holding teams accountable to well communicated team weekly, quarterly and annually based goals. Team is held to highest levels in Service, F&B quality, Cleanliness & Organization and Profitability. Fair and consistent with low tolerance for non-performers which has always created low staff turnover. Highly committed to back up planning in team development from new hires to General Managers. Reputation in developing GMs for company growth. Double digit comp positive sales growth is the norm. BACKGROUND - Understand Company Branding and how to achieve desired product through Business Planning via Goal Setting and direction of Company Growth goals - Corporate, Franchise and Privately Owned business experience - Low and high volume sales experience - Succession planning through continuous Training, Teaching, Development. - Accountability oriented - Menu Development and Costing - Scratch Kitchen - Barrio Queen, Famous Dave's, AZ Kitchen Mex Restaurant and Pasta Pomodoro - Have worked directly with high level chefs throughout my career - Comp positive sales growth through negative economies - Relational Service vs. Robotic Service training to create sense of "Neighborhood Restaurant" in guest's perception of our Brand MANAGEMENT STYLE * Top 3 priorities - People, People and People - Fair and Consistent. Motivate, Inspire, Challenge and Discipline - Good Vs. Great mentality. "Greatness is only acceptable standard" - I do not accept guest complaints as the norm. Managers are required 100% awareness through educated Figure Eight training. - Teach teams P&L, Action Vs. Results profitability, Systems and Controls - Teach Time Management and Organizational Skills - Manage and develop people based on their personality to achieve desired results - Mentorship oriented. Have been responsible for developing GMs for entire market for multiple companies - Work Smarter not Harder mentality. Analytical with Flow of Business - Cost Control Vs. Sales Building to achieve Profitability Goals - Low turnover rates due to creating strong sense of ownership mentality - Family and Quality of Life oriented
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