PROFILE * Accomplished IT professional and critical driver of high-performance IT functions, specializing in systems and support projects. Facilitate operational effectiveness by delivering technical support and comprehensive network and systems administration. * Competitive edge stems from extensive breadth of experience and diversified skillset, comprising Active Directory, Windows Server Platforms, networking technologies, and Apple and A+ certifications. Proactive in mastering new technologies to remain conversant. * Excel in high-volume, team-oriented environments, cross-functionally collaborating with diverse groups to optimize quality and results. * User-focused leader committed to continuous improvement balance a swift response strategy in troubleshooting systems issues with a proactive approach in identifying enhancement opportunities to improve reliability and performance.

Highlights:

• Cisco
• Active Directory
• Management
• Microsoft Active Directory
• Software
• Desktop Computer
• Virtual Private Network
• Symantec
• Apple MacIntosh Operating System
• AVAYA