Occupation:Customer Service Representative |
Location:Union City, GA |
Education Level:High School/GED |
Will Relocate:YES |
Description
Interact with customers took customers order excellent customer phone skills assist entry data and confirm online order handle paper work make sure customers receive their product in a timely manner CSR (collection) Responsible for reaching out to customers to collect payment for overdue bills loans or other payments. Acts as the liaison between creditors and custom Review terms of sale or loan document and manages overdue accounts. Listen to customer's complaint try to resolve issues calls to customer to settle their loans or give them an option payment method. Collect payments on past due bills Create a list of people who have not made payments. Organize list according to severity of delinquency Inform clients of overdue accounts and amount currently owed Utilize company repossession proceedings or hand over account to law practice that specializes in debt collection Utilize computer systems to handle skip tracing. I made inbound/outbound call to prospect customer generate sales set appointment Handle customer inquiries Calm angry callers Seeking solution complaints and problems Respond to telephone inquiries providing quality service to customers and associates inquiring about the availability of products or status of orders. Listen attentively to caller needs to ensure a positive customer experience. Access electronic and paper cataloging systems to look up product information and availability. Strive for quick complaint resolution commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues. Excel within a service-oriented company demonstrating a talent for communicating effectively with customers from diverse backgrounds. with RF scan gun As a picker /packer my job was to scan items order filled customer orders pack and boxed them for shipment Keep an organized workstation Maintaining inventory and cycle count Work in a fast pace distribution environment. Ability to keep up with production quotas. Shipping and receiving duties. Maintaining inventory and cycle counts. Great Processes include insertion or positioning of materials, clamping, splicing, fitting parts and use of both hands Plans and implements the assembly or sub-assembly process by reading and understanding set-up sheets, work orders, drawings or blueprints and gathers necessary materials and tools to complete order. Ensures that sub-assembled and assembled items meet specific quality specifications may propose process improvements in order to increase finished quality or efficiency of assembly processes. Plans and paces own work efficiency in order to meet daily, weekly, project, or team related production goals. Responds attentively to training from foreman or more senior assemblers in order to increase own knowledge of work processes, check to see if there were any damages made to the product, removed waste paper and other trash from the premises to designated area Work in a fast pace environment skills in utilizing building security More than five years' experience Remarkable ability to understand and follow safety procedures. Strong ability to understand and follow specific instructions and procedures. Patrolled assigned areas on foot or in a vehicle to ensure personal building and equipment security. Monitoring the premises to prevent theft violence or the rules. Escort customer to their table Brought plates for the buffet drinks and silverware clean up section after every customer left at the end of shift make sure my section was clean at the end of shift table and dishes was washed stock up for next shift interact with customers took orders greet customers handle customer complaints ensure the cleaning is of the store. interact with customers Prepare tables for meals, including the complete set up of linens, silverware and glassware. Perform light food preparation duties including bread, salad preparation, appetizers and desert presentation. Greet guests in a professional manner and provide end Escort customer to their table Brought plates for the buffet, drinks and silverware clean up my section after every customer left, at the end of shift make sure my section, table and dishes was washed, stock up for next year shift handle cash told customers about the special we had going took order ensuring that cleaning is the restaurant handling customer complaint greeted customers stock up for next shift

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