Description
SUMMARY OF QUALIFICATIONS I have an Associate's of Technology Degree and Linux/Unix and Computer Repair Certifications. I have earned Cisco Certified Entry Network Technician, CCNA Routing and Switching certification, CompTIA A+ and Microsoft Office 365 Certifications. I have experience using Remedy and other ticketing systems. I've worked with knowledge bases as well as create knowledge base articles. I am an expert network administrator, Microsoft operating system troubleshooter, and Active Directory administrator. I have usage of remote desktop tools, VNC and remote desktop services. I also have excellent customer service and technical helpdesk experience.
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