Summary of qualifications I have over 20 years in restaurant operations, receiving awards and recognition for exceptional performance in Sales Growth, improved Profits levels, Customer Service Programs and Team Member Training. I have Worked in suburban and inner city restaurants. I have opened 2 new restaurants, and operated at different times over 8 others with great success. Each restaurant required a standard staffing level of 25 to 40 team members and 4-to-6 management personnel. I have had great success in turning around troubled restaurants and improving profit levels. I have experience in high impact coaching, Computer Operations, Process Planning and implementing customer loyalty programs. I earned top performing grades on company evaluations and other process driven programs.

Highlights:

• Coaching
• Computer Operations
• Customer Service
• Food Service
• Management
• Planning
• Sales
• Staffing
• Staffing & Recruitment
• Training