Customer Service Professional with phenomenal experience, exposure, integrity, creativity, and desire to go "above and beyond the call of duty".

COMPANY	POSITION HELD	DATES WORKED
Temple Home Services	(Confidential)	6/2005 - 2/2007
Urban Gateways	(Confidential)	11/1999 - 2/2007
American Federation of Radio & Television Artists / Screen Actors Guild	(Confidential)	4/1983 - /2006
I Magnin & Co.	(Confidential)	1/1975 - 7/1976

SCHOOL	MAJOR	YEAR	DEGREE
Chicago Stae University	business managment	1976	Associate Degree
St. Xavier University	vocal music education	1974	Associate Degree
Bowen High School	business management	1973	High School/GED Degree

Highlights:

(1)Eight tours of Europe, (2)customer service manager/trainer and revenue clerk for reatil establishment with weekend sales averaging six million dollars a day,(3)proprietor of two successful businesses.

Companies I like:

City of Chicago, NBC Television, Harpo Productions, Cook County, United States Post Office, Peoples Energy, Commonwealth Edison, Ford, Macy's.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service

(1) Vocal Contractor - (responsible to secure vocal talent for major recording artists, radio - television commercials, and live performances; self included.) (2) Proprietor & Engineer - (responsible to secure accounts, personel, supplies, client services and communications for successful, self-owned business.)