Highly personable with exceptional verbal and written communication skills. A team player with excellent customer service skills. Detail-oriented with a passion for helping people.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	3/2007 - Present
Family Restaurants, Inc.	(Confidential)	6/1990 - 3/2007

SCHOOL	MAJOR	YEAR	DEGREE
University of Phoenix	Business Admin	2007	Associate Degree
Arapahoe Community College	Business Admin	1990	Associate Degree
Thomas Jefferson	general	1988	High School/GED Degree

Highlights:

2003 ACE Award Winner (Attitude, Character, Enthusiasm) Reduced workers compensation claims/rates Reduced State Unemployment Tax Rate

Companies I like:

Hyatt, Westin, Hilton, Sharaton, AAA, Apple Vacations, Frontier Airlines.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• hospitality
• event planning
• airline
• hotel
• travel

• Manage employee relations for 20 restaurants in different states for 700+ employees, ensuring that all Federal, State, and Local laws, as well as corporate policies, are adhered to. • Corporate travel planning including hotel and airline reservations, group restaurant reservations, transportation, and meeting space