Occupation:Admissions Registration Clerk |
Location:Park Forest, IL |
Education Level:Certification |
Will Relocate:YES |
Description
ACCOMPLISHMENTS * Customer Service * Handled customers effectively by identifying needs quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency * Managed multi-line telephone systems effectively * Optimized patient satisfaction provider time and treatment room utilization by scheduling appointments in person on by telephone and kept patient appointments on schedule by notifying provider of patients arrival reviewing service delivery compared to schedule * Administration * Performed task such as filing, faxing, photocopying obtaining presentation materials, making travel arrangements and itineraries, recording and distributing minutes in a timely manner, provided total clerical support for upper echelons. * Meeting preparation, coordinating schedules, securing conference rooms, selecting menus * Prepared variety of correspondence researched and updated policy and procedure manuals. * Medical Assistant * Ensured quality control through admissions, assessments, treatments and referrals for a broad range of patients * Documented patient information obtained from intake interview * Measured patient's weight, height, body temperature, pulse rate and blood pressure daily * Explained treatment procedures, medication risks, special diets and physician's instructions to patients, assisted physicians
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