Accomplishments Staff Development: Launched well-received program of professional development courses for all staff. Mentored and coached employees resulting in a 17% increase in sales productivity Process Improvement Created new departmental procedures manual. Assessed organizational training needs. Operations Management: Managed regional and local sales managers and their staffs. Handled all functions related to 6 state Midwest office operations. Monitored customer preferences to determine focus of sales efforts. Reviewed operational reports to project sales and determined profitability. Sales Management and Business Development: Initiated two key partnerships which resulted in overall revenue growth. Trained sales force in energy reduction programs and products. Initiated law student program, increasing usage in Top 500 firms nationwide by 38% Developed and managed a pipeline of business driving and exceeding sales targets. Establish long-term relationships with customers. Identify up-sell opportunities and developed new business. Created preference for company as 'the' must-have products among legal professionals. Instrumental in effectively marketing startup company. Managed a successful sales team of 38 members, in an eight state territory which consistently exceeded sales goals by 15% annually. Planned and directed sales staff performance, training, and evaluations. Visited key customers to expand interest in company programs.

Highlights:

• Business Development
• Focus
• Accounting
• Advertising
• Assessments
• Business Development Manager
• Commodities
• Complaints
• Consultative Sales