SUMMARY Self-motivated, dedicated and reliable Customer Service professional/Account Manager with a focus on customer satisfaction, quick and efficient responses to customer needs. Provided customer service for the following industries: Food and Environmental testing laboratory, FDA testing laboratory, custom printed promotional products, industrial packaging, custom industrial packaging, custom retail packaging and custom printed placemats for fast-food industry. Experienced handling customer orders of stock items, custom printed items, billing/invoicing, accounts payable and accounts receivable.

Highlights:

• Billing
• Microsoft Outlook
• Quality Assurance
• Spreadsheet
• Test
• Packaging
• Purchasing
• SAP
• Support