Profile Motivated, personable customer service representative. Diplomatic and tactful with professionals and non professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent HIPAA And insurance guidelines. Flexible and versatile able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills. Skills Summary World Class Customer Service Computer Savvy General Office Skills Insurance Billing Report Preparation Written Correspondence Trouble Shooting/Problem Solving Call Center Operations Customer Order fulfillment Technical/User Support Complaint Handling

Highlights:

• Citrix
• Microsoft Office
• Microsoft PowerPoint
• Prime
• SAP