Award-winning and results-oriented Sales and Customer Service Professional with over 10 years of combined success in quality assurance, customer service, sales, call center, hospitality environments, client relationship management, and strategic planning. Leads by example and establishes a professional work environment based on respect, thereby improving quality and delivering outstanding service to all. A self-motivated innovator with a record of success in troubleshooting and problem resolution. Experience recruiting, coaching, delivering feedback, and managing staff. Closed and exceeded goals by 100%. Seeking an opportunity in a leadership position to provide quality and attentive customer service. Qualifications/Proficiencies * Quality Assurance Experience, Customer Focus, Customer Service, Problem Solving, Multi-tasking, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, Interpersonal Savvy. * Proficient in Microsoft Word, CHAMPS, MMIS.

Highlights:

• Inventory
• Quality
• Quality Assurance
• Quality of Service
• Goal Oriented
• Service