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Shelley J

Provider of Outstanding Customer Service

Occupation:

Customer Service Supervisor

Location:

Pittsburgh, PA

Education Level:

Specialist

Will Relocate:

YES

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Team Player, Thinks outside the box, Leadership skills, Very Resourceful, Excellent Time management skills

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 10/2005 - Present
Progressive Auto Insurance (Confidential) 12/2003 - 10/2005
United Health Care - Uniprise (Confidential) 3/2002 - 12/2003
University of Pittsburgh Medical Center - Presbyterian Hospital (Confidential) 4/2001 - 5/2002
Cystic Fibrosis Foundation (Confidential) 4/2000 - 3/2001
US Navy (Confidential) 10/1984 - 1/2000
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Highlights:

Aviation Storekeeper, US Navy 16 years (Active Duty and Reserves),

Companies I like:

West Penn Allegheny Health System, Highmark, Pittsburgh Penguins, Marriott National Park Service - West Coast United Health Care

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CollapseResponsibilities

Responsible for all customer service issues, have the ability to respond in a timely fashion and resolve all issues with the technicians and customers. Proper scheduling of calls to route technicians in order to save budget dollars for time and travel.
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