PROFESSIONAL SUMMARY Over 20 years of experience in an Administrative, Customer Service, and desktop computer management environment. Experienced in business applications and daily operations as well as troubleshooting of LAN/WAN systems, AS400 mainframes, Netware and Windows and OIS operating systems. Effectively communicates with all levels of management, and possess a high level of customer service. Team player who can also perform independently. Report Creation above Average Communication Skills Ability to take charge of projects to ensure on-time completion and professional presentation. Excellent Writing Ability.

Highlights:

• Administrative Assistant
• Customer Service
• Support
• Technical Support
• Microsoft Office
• Microsoft Outlook
• Call Center