Summary Retired AT&T professional with strong technical skills and the ability to learn new concepts quickly. Responsible for receiving, organizing and filing complex information in sales, service, support, repair and installation settings. Committed to maintaining high standards of accuracy, productivity, safety and confidentiality. Core Strengths Microsoft Word, Excel, Power point, Experienced with fiber optics, Outlook, Excellent speaking, writing and Professional demeanor listening skills, Superior problem solving and judgment, Troubleshooting proficiency skills. Ability to organize and manage data Customer service oriented effectively Accomplishments: Continuous professional development and improvement by receiving multiple promotions over 30 years at AT&T.

Highlights:

• AT&T
• Fiber Optics
• Back Office
• Customer Service
• Filing
• Microsoft
• Microsoft Outlook
• Microsoft Word
• Sales
• Support